Hello Retail is the market leader in the Nordic countries within Personalization and Conversion rate optimization (CRO) for the E-commerce market. Hello Retail is growing rapidly – and we are looking for a experienced and high-performing Sales Manager to form the future sales team covering the US market.

Introduction

Are you already a Sales Manager for the US market, ambitious and proactive, generally interested in the E-commerce industry, expert in negotiation and value-based sales, you might the one we are looking for. 

We need you to join our fantastic team in Copenhagen, Denmark, to successfully penetrate  SMB customer segment in the American market. 

Our company

Hello Retail was formed in 2013 and thousands of web shops in the Nordics and Benelux have chosen our Personalization engine. We are a fully managed SaaS solution which means that we are not just a platform. We take care of our customers from A-Z making sure that they get the most out of working with us. 

The product is based on a solid experience of Customer service, ecommerce CRO and Big Data / AI / Machine Learning – call it whatever you like – we like to name it intelligence :-). A product built from the ground up, now serving thousands of successful ecommerce businesses in several markets.

Today, we are almost 40 people based in Copenhagen with different nationalities which gives a great, international atmosphere with room for all types of people. We are relaxed but ambitious, we are having fun but know when to work, we cooperate but are fully aware of the value of being self-driven and motivated.

If you do not know Copenhagen already, the capital of Denmark oozes of atmosphere, lots of shopping, restaurants and cafées, and cool hangout places. You can cross Copenhagen by bike or electrical scooters in no time to go for street food, maybe even kayaking in the canals, or ice skating in the winter time. Copenhagen and Denmark is world famous for the world’s happiest habitants and the crime rate is close to zero. 

The office is 2 minutes from the central station with the best view you can find in Copenhagen, Penthouse floor on the Buen building.  

Your role in Hello Retail

You will work closely with the CSO, the other Country Sales Managers and your other new colleagues to enable you to scale the US market.

You will be responsible for establishing the US team and help us meet our customer acquisition and revenue growth target. You are not afraid to grab the phone to call prospects and thereby lead the way. Once the team is established, they will follow the leader.

You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

You will furthermore be responsible for the following:

• Develop the sales strategy for the US team together with the CSO

• Develop and Execute the market strategy to ensure speedy and optimal market penetration.

• Identify market needs, market shifts, competitors and develop market approach according hereto.

• Build  and promote strong customer relationships by partner strategically partnering with them and understanding their needs

• Report sales and performance to the CSO on a weekly basis

• Leading the US recruitment process to ensure we find the proper candidates for future hirings

• Help your team grow their skillset

The optimal candidate:

• You speak English fluently. 

• Successful previous experience as a Sales Manager, consistently meeting or exceeding targets

• Demonstrated management skills

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills

• Knowledge of SPIN selling is definitely a plus