Digital marketing is an effective way to grow your business and, at Cobiro, we feel it should be accessible for everyone - not just for experts! We’re using AI and Machine Learning to plan your business’ success from scratch and guide you through fully-fledged marketing campaigns across Google and Facebook. Small businesses have enough to think about – digital marketing doesn’t need to be one of them.

The Challenge

You will be joining a vibrant and collaborative company where great ideas are valued and implemented regardless of seniority or area of specialization. You will be working as part of a dedicated Customer Success team, helping the most important people, our customers. 

At Cobiro we are leading the way in bringing the next generation of online advertising. We are growing more and more as a company and therefore we are looking to expand even more into the Spanish-speaking markets.

You will be responsible for handling inbound queries via chat and email providing a quick and effective response to issues, ensuring a high level of customer satisfaction. You will also be proactively helping our customers succeed in their online marketing and business via the Cobiro product. 

The Tech

Our Tools: Our own Cobiro platform, Zendesk and our CRM, CAS

What you bring:  Native-level Spanish skills (both speaking and writing), excellent customer service and the drive to go the extra mile for our customers, experience with using CRM systems and ticketing systems to log issues.

Bonus points if you have: Experience working with Google Ads, Facebook or Google Analytics. We also value good communication skills and a positive attitude.

The Perks 

• A top-notch team of passionate and skilled colleagues who focus on creating quality solutions

• Training in Google Ads, Facebook Ads and Cobiro’s platform

• Lunch, snacks and Friday pastries to keep the hunger pangs away

• Monthly massages and haircuts

• Friday bars, 8 Ball Pool Tournaments, Summer and Christmas Parties 

The Application Process

• Apply for the job by clicking “Apply Now”, attaching your CV and/or Linkedin account

• Receive a call from one of our lovely recruiters

• Meet with manager onsite

• Ace our online task 

• Meet the manager and a member of the team

• Victory Dance!