Technical Project Lead

Salary Competitive

bmetric is an exciting six year old tech-startup located at the heart of Copenhagen, Denmark. bmetric provides the service and technology to increase sales and enhance the customer experiences. We apply cross-channel data to promote specific sales and service goals for our customers. We are growing quickly and need a new Technical project lead to join our team.


The primary goal of this position is to be a technical advisor and architect to/for our account managers and support team. The role includes scoping, clarifying and designing the customers technical setup of bmetric’s channel management technologies. You’ll be a part of our customer success team, headed by our Commercial Director and working together with account managers and support team.

 

The tasks include, but are not limited to:

  • Advise on architecture and setup design

  • Continuous contact and planning with account managers and support teams

  • Help account managers to assess and evaluate the needs of the customer (from a technical perspective) and translate those into actionable plans for our set-up and growth teams.

  • Help our support team & account managers with technical difficulties

  • Communicate with our product manager & CTO about new features and releases to apply to customer setups

 

Requirements for the job:

  • Start date is as soon as possible

  • This is a full-time role

  • Location: Copenhagen Denmark

  • Language: Professional English (Fluent)

  • Familiar with front-end development ie. scripting, html and css

  • Understand how the internet and websites work behind the scenes - both from an implementation perspective but also an analytics/tracking perspective

 

It’s an advantage if you:

  • Have an understanding of integration architecture and API-functionality

  • Have worked with implementing analytics setups like Google Analytics, Adobe, Tealium, App tracking, User behaviour or similar

  • Have an interest in UX, Conversion Rate Optimization and Testing

 

Salary:

Salary based on experience.

Perks and benefits

This job comes with several perks and benefits

Working at
bmetric

Bmetric is a full-service technology start-up that makes customer journeys - and data - work better for trusted brands across Europe. Our service and technology operate in a space between websites and call centres, a space in which businesses often lack the data and actionability to incentivise customer return. Bmetric technologies provide cross-channel data and apply machine learning to promote specific sales and service goals for our customers by repairing and enhancing customer experiences.

Read more about bmetric

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