bmetric is an exciting six year old tech-startup located at the heart of Copenhagen, Denmark. bmetric provides the service and technology to increase sales and enhance the customer experiences. We apply cross-channel data to promote specific sales and service goals for our customers. We are growing quickly and need a new Technical project lead to join our team.
The primary goal of this position is to be a technical advisor and architect to/for our account managers and support team. The role includes scoping, clarifying and designing the customers technical setup of bmetric’s channel management technologies. You’ll be a part of our customer success team, headed by our Commercial Director and working together with account managers and support team.
The tasks include, but are not limited to:
Advise on architecture and setup design
Continuous contact and planning with account managers and support teams
Help account managers to assess and evaluate the needs of the customer (from a technical perspective) and translate those into actionable plans for our set-up and growth teams.
Help our support team & account managers with technical difficulties
Communicate with our product manager & CTO about new features and releases to apply to customer setups
Requirements for the job:
Start date is as soon as possible
This is a full-time role
Location: Copenhagen Denmark
Language: Professional English (Fluent)
Familiar with front-end development ie. scripting, html and css
Understand how the internet and websites work behind the scenes - both from an implementation perspective but also an analytics/tracking perspective
It’s an advantage if you:
Have an understanding of integration architecture and API-functionality
Have worked with implementing analytics setups like Google Analytics, Adobe, Tealium, App tracking, User behaviour or similar
Have an interest in UX, Conversion Rate Optimization and Testing
Salary:
Salary based on experience.
This job comes with several perks and benefits