Be a part of an exciting journey At Cobiro we're using machine learning and AI to build the next generation of online advertising experiences. We're on a mission to make online marketing easy-to-use, accessible and high-performing for everyone, and we're starting with Google Ads.

Be a part of an exciting journey

At Cobiro we're using machine learning and AI to build the next generation of online advertising experiences. We're on a mission to make online marketing easy-to-use, accessible and high-performing for everyone, and we're starting with Google Ads.

Working at Cobiro, you’ll join a flat and agile organisation where bright ideas are appreciated and implemented regardless of seniority or area of specialization. We’re ambitious and work hard, but also know how to let loose and celebrate our accomplishments. At Cobiro you will meet different nationalities and personalities. We have common denominators: We are self-starters and team-players, love to solve problems, and we create high quality solutions.

We offer:

• Flexible working hours
• An agile work environment
• Focus on quality solutions
• Options to attend relevant courses and conferences
• A team of passionate, skilled and experienced colleagues
• All the gear and food you need: breakfast on Fridays, lunch every day, sodas, sparkling water, fruit, vegetables and sweets
• Frequent social company activities, Friday bar included
• Good working equipment
• A great working location at Esplanaden, Central Copenhagen

Customer Support Associate (Tier One):

The Opportunity
In this role you will be joining a vibrant and collaborative Customer Support team, that always strives to go the extra mile to provide first-class technical support to our customers. As a Customer Support Associate you will be managing customers inbound queries via phone, chat and email providing a quick resolution to issues and ensuring a high level of customer satisfaction. You will also be responsible for managing the escalation of complex cases across the organisation and contributing to Cobiro’s daily operations by improving the efficiency of our support flow and utilising customer feedback in the improvement of our product.

A strong, customer-centric attitude will come naturally to you as well as a good technical and analytical understanding which will allow you to adapt seamlessly to working on new technology systems in a fast-paced environment. A good knowledge of Google products will be a strong advantage

For this position, you will need:

• A strong customer-centric and problem-solving approach
• Good analytical and technical understanding, allowing you to communicate technical information effectively
• Strong written and verbal communication skills in English

How to apply?

We are looking forward to receiving your application through The Hub - simply click on "I'm interested"  on this page and attach your CV and/or Linkedin account. You will get an answer as soon as possible.

We want to give all applicants the same opportunity, please note that personal mails to individuals of Cobiro can potentially get lost and will not be viewed as an official application.