Dixa is looking for an experienced product designer to help us design the customer friendship platform.

About Dixa:

Dixa is a global customer service tech company on a mission to create friendships between brands and their customers, break down technology silos and eliminate bad customer service. Our software unifies customer engagement across email, chat, messaging and phone in one platform for a better customer and agent experience.

We’ve raised a $14M Series A financing led by Project A Ventures and early investor SEED Capital.

The position:

• Craft efficient user flows, thoughtful wireframes, and high-fidelity interaction designs
• Create detailed design specs with all manner of states considered, well-annotated and ready for handoff to our product development team
• Support your designs with animated and sometimes interactive prototypes when needed to demonstrate an interaction
• Serve as a working member of a swiftly moving, cross-functional team working on multiple projects at one time
• Meet with the executive team regularly to discuss product and transform product insights into intuitive, user-friendly application features
• Conduct lightweight research of the competitive landscape and learn from user feedback

You are:

• An experienced product designer with professional experience
• Someone with a passion for amazing product design and an appreciation for elegant user experiences
• A well-spoken, humble creator who can present ideas effectively
• A highly motivated individual who is self-directed and has high attention to detail
• An outstanding team contributor who can provide a thoughtful viewpoint on product design in a flexible and easygoing way
• Well-versed in giving and receiving feedback constructively
• An open-minded thinker who’s constantly in search of engaging, usable interaction patterns and cutting-edge design work in the real world
• Skills in Sketch, Plant/Zeplin, Principle or other similar tools
• Portfolio link required for consideration

Life at Dixa

• You will able to gain invaluable experience and expand your portfolio
• You will be working with a strong team with diverse experiences
• Your time is important to us - we offer flex time and the possibility of remote work
• Free lunch everyday and unlimited coffee and soda
• Friday Bar is a monthly occurrence where you can hangout and have fun with your awesome colleagues
• We are an international office representing over 14 countries

Be part of something big!

Dixa is a truly international company with 14+ nationalities working together in the heart of Copenhagen and with offices in London, Berlin and Kiev. With customers in 20+ countries, Dixa has experienced incredible growth since it’s global launch in 2018, quickly becoming one of Scandinavia’s fastest growing SaaS companies.

Dixa captured Start-up of the year at Ernest & Young’s 2018 EY Entrepreneur of the Year awards in Denmark. The Start-up category of the EY Entrepreneur Of The Year focuses on young companies with great potential and drive.

Dixa was ranked #1 in G2 Crowd's Spring 2018 reports for contact centers in the categories the following categories: Users Most Likely to Recommend, Easiest to Use, Easiest to Setup and Fastest Implementation. The rankings are based on real users reviews.

Interested?

Send your CV and Portfolio through the Hub and tell us why we need YOU to join our team. We are looking forward to meeting you.