Guestit is a tech enabled full-service home rentals management company in the proptech category, offering dynamic pricing expertise, thoughtful interior design and hotel-style operations for homes. We are an excited bunch because we have so far bootstrapped Guestit but now planning to raise capital. We hope to be backed by a great group of strategic investors who believe in the growth of the new category of travel accommodation - homes.
This is a great Student job opportunity ! If you wish to make some extra cash and be part of a fast growth startup environment whilst meeting with people from all cultures and countries, join us!
You are:
- Punctual and reliable, 100% of the time
- Committed and enthusiastic - whatever the weather!
- Proactive, with great initiative and an ability to think on your feet
- A great problem solver with an ability to work under time pressure
- A great communicator with exceptional interpersonal skills
- Committed to delivering the highest levels of customer service
You will help us by:
- Greet guests on behalf of our hosts in a way that clearly displays the hospitality experience.
- Make sure that each apartment is guest-ready by carrying the last supervision checks before the guest’s arrival and make sure that our standards are in place prior the guests' arrival
- If some items need changing or purchasing, will proactively do so by sourcing them ASAP.
- Carry basic maintenance and troubleshooting where possible, or, report when not possible and make sure that guests are informed on potential future actions by us or the host in order to deal with the issue. Help facilitate emergency logistics during your shift.
- Be friendly and engaging at all times
- Make every guest feel at home by helping with the luggage, breaking the ice with interesting conversational topics and being personal by easily adapting to different types of guests and situations each time
- Thoroughly show the property and its quirks and clearly show all the areas that need particular attention and explanation
- Demonstrate, if needed, how to work a specific appliance or feature of the flat
- Inform about the house and building basic behavioural and security rules, clearly explain what are the off limit areas within the property
- Make sure that keys and check out procedure are explained for a smooth and stress-free check out experience
- Report and follow up where necessary in order to ensure a 5-star experience
Perks and benefits
This job comes with several perks and benefits
Working at
Guestit AB
Guestit is a tech enabled full-service home rentals management company in the proptech category, offering dynamic pricing expertise, thoughtful interior design and hotel-style operations for homes. SSE Business Lab, the premium business incubator in Sthlm, recognized our industry leadership by giving us a seat in September 2017, and since then we have reached many milestones, including 3M+ SEK in revenue in July 2019.
