Tradeshift is the world’s largest business commerce platform, connecting buyers, suppliers, and all their processes. Tradeshift helps businesses of every size to run more efficiently, using cloud technology to improve processes like AP automation, procurement, supplier management and working capital optimization. Businesses rely on Tradeshift to transform and digitize their supply chain relationships and processes.

Become a Junior UX Researcher at Tradeshift 

We recognize that business is messy and business is social. Understanding these two facts drives the development of Tradeshift. We connect companies of all sizes and provides them with the platform, network and tools they need to develop apps and communicate in real-time and we empower our customers to create value from old processes like invoicing, payments and workflow. Tradeshift is in other words redefining an enterprise space that has seen little change in many years. There is a lot of work to be done to understand the human behaviour driving business decisions, so if you have a can-do attitude and are up for a challenge, Tradeshift might be the place for you! 

Fast forward one year: 

You learned that procurement and payments can be really interesting. You also helped the product team at Tradeshift make better decisions about what to work on, how to prioritize projects and become a listening organization. Pretty good year! 

Your research made huge waves establishing a shared understanding about how our users work among Tradeshift’s stakeholders. After you met with a range of both buyers and sellers, you made sure to share those insights by establishing and continuously updating our research library with key research findings. This made our PM’s and designers extremely happy. Thanks to you, we are now better prepared to launch coming features and help our users work even more efficiently - all due to your research. We are impressed! 

But there is more. You also helped us establish the UX Research practice by evangelizing research, planning Share & Learn syncs and fun events like Testing Thursdays. By working with our UX Research lead, you developed effective recruiting techniques, manageable incentive systems and improved communication around research. Well done!

Not only that, you also took part in creating, collecting and analyzing user engagement metrics using Google Analytics and Mixpanel to reflect how Tradeshift delivers value. Your presentations of the research findings give our executive team constant feedback on where things are going well, and what we can improve.  

As a team we were able to move mountains and influence Tradeshift’s strategy based on research results. We thank you for your dedication and hard work. We look forward to next year. 

You succeeded, because you’re a: 

• Team-player. You possess a fantastic ability to adapt skills to wherever you can best contribute 
• Problem solver. You continuously focus on solutions and get shi.. done! 
• Entrepreneurial spirit. You take ownership of projects and thrive in a fast-paced and dynamic environment with frequent change and limited direction 

And we know we made the right decision hiring you, because you: 

• Have a Master’s degree in Social Sciences, Techno Anthropology, Human Computer Interaction or similar
• Have professional integrity and know when and how to apply different research methods during the product development process 
• Constantly learn new stuff. You’re curious, bold and adventurous 

Let’s do this 

If you’re eager to kickstart your career as a UX Researcher and thrive in a role where your work will touch upon thousands of people and their working lives by connecting the dots between them and our products, you should apply to the position.

Culture & Perks

Tradeshift is a special place. What makes and keeps us special is our people and how we work together. Our culture was formed from day one when three Danes poured their heart and soul into creating a platform that could connect every business in the world. We expect each employee to approach their job at Tradeshift with the same amount of pride and passion and embody the Tradeshift culture that makes us the best company in history.

At the center of Tradeshift’s values is the belief that the single most important thing we do is continue to hire the best people and create a workplace where they can thrive. To reward our employees for the great work they’re doing we offer a number of perks and benefits, including:

• Flexible hours
• Fully paid mobile phone and at home internet
• A competitive compensation package + equity
• Fun company events like happy hours, hackathons, darts night, LAN parties, outings and more
• Wellness program including in-house activities like yoga and running club 
• Daily lunch and snacks