Recently, we have opened the UK market and are now looking for a dedicated talent, who is motivated to support us in establishing the new market with his/her experience and expertise.

As Europe's largest platform for professional services, we’re invested in adding transparency to the market of accounting services. Ageras is a disruptive, fast-paced company where IT is our core product and we are now in the exciting stage of further extending our business.

Recently, we have opened the UK market and are now looking for a dedicated talent, who is motivated to support us in establishing the new market with his/her experience and expertise.

As our Partner and Client Success Manager, you will be starting off the UK market together with our seasoned manager and will be involved in developing the market and form your own position. We are seeking a talent, who can take on multiple areas of responsibility in the beginning, which means you’ll act as primary point of contact for our partners (accountants) as well as handle the entire communication with our small- and midsize business customers, who are in the need of a specialist.

Specifically, you’ll:

• Drive seamless, fast onboarding of new partners
• Handle partners’ and clients’ needs and requests
• Conduct periodic partner health-checks
• Prepare and educate partners on new features and releases
• Identify partner renewal risks, resolve any issues, and secure high partner satisfaction
• Write case descriptions of clients’ issues
• Be dedicated to and support our clients in the UK
• Own the client and partner relationship and act as the primary point of contact in our match-making process
• Resolve client and partner issues by reactively proposing solutions for the benefit their success
• Supporting the growth of the UK market and of the UK department

Requirements

As our Partner and Client Success Manager, you are our partners’ and clients go-to-person. You empathize easily with people and can build relationships quickly over the phone. Also, you enjoy advising and consulting our partners and clients and are a strong problem solver. You thrive to give them a spectacular experience through a trusted advisory relationship by supporting them throughout their journey at Ageras.

Maybe you are currently in a similar customer handling or product advising position, but are eager to try something new and be part of building up a new market in a dynamic, international environment?

You also have:

• Near-native English language skills
• At least 1 year experience in successfully managing and supporting B2B customers
• The ability to develop tremendous loyalty with stakeholders
• The ability to consult and advice on the best solution for a partner and client
• Great communication and interpersonal skills
• Great collaboration skills and are a big supporter of internal knowledge sharing
• No objection handling demanding customers
• Maintain the highest integrity and compliance in everything

Benefits

At Ageras, we take fun seriously, because motivated Agerians equal happy clients and partners. We go the extra mile to ensure that our employees come motivated and happy to work and thrive in our dynamic, international work environment. Our modern, open office space creates an inspiring work atmosphere; we serve breakfast and lunch every day, drink very decent coffee and have fun Friday bars. Together we believe we can achieve great success and we are on a mission to conquer the world.

Interested?

Now that we have caught your attention, it is time for you to catch ours. Please send us your English resume and a simple 1-page cover letter where you tell us why you are the right fit for us. All applications are continuously evaluated, but you can expect to hear from us within 4 weeks.

If you have any questions regarding the position, please contact HR Consultant, Imke Wieboldt at +45 31 79 17 15.

About Ageras

At Ageras, we are all about making complex things simple, and that is because we believe it to be more fair, transparent, and empowering. We are building a simple ecosystem connecting clients to lawyers, accountants, and bookkeepers. We are an ambitious, young and fast-paced technology company in Copenhagen. After 5 years we are financially backed by one of the largest Private Equity funds, Investcorp, and have a footprint in Denmark, Sweden, Norway, the Netherlands, Germany, the UK.