Customer Success Intern

Salary Competitive

Get the full-blown startup experience In customer success at ideanote, you get the chance to combine your entrepreneurial mindset with hands-on work experience, while getting a head start on your career. Right now, we are looking for talented people who dream about being entrepreneurs to join our team in Copenhagen. We’re looking for interns, part-timers, and full-timers.


Get the full-blown startup experience

We employ talents, and We are developing the best idea management software in the world. We can do this, not just because We have the most competent and ambitious talents around, performing tasks comparable to those of full-time executives, but also because they are part of an energetic community which adds considerable value to our civilization.

 

Task Description

  • Work with some of the largest Nordic companies towards a culture where employee ideas are cherished.
  • Ensure that our customers are happy and satisfied so the sales team can upsell.
  • Analyse and measure platform activity to find the ways our customers can improve engagement on our platform.
  • Consult over customers in the startup phase to make sure that our customers have the best possibly launch of Ideanote.
  • Develop new ways by which we can enhance our customer experience.

 

Your Qualifications

  • You like structure, and you find challenges exciting.
  • You have no problems crunching a large to-do list.
  • You like to grow as a person and loves to solve tasks you haven’t previous experience with.
  • Former customer service jobs is a plus
  • You’ll do whatever it takes to ensure customer happiness
  • You are self-driven but still a thriving member of the teams you join
  • Are a future entrepreneur or a person with strong interest in startups.
  • Have a curious and creative mind
  • Are excited about the prospect of joining us and helping to shape the future

 

What We Offer

  • Flexible working hours
  • Free lunch and social activities
  • A chance to work with A-players who work to realize their dreams
  • A steep learning curve in a stimulating and challenging environment
  • First-hand experience of the life in a startup
  • A fun and engaging workplace

 

How to Apply

We are looking to fill this position as soon as possible. Get ahead of the competition and react now! Send your resumé to Nicki Friis, our Chief Operations Officer. His email is nicki@ideanote.io, and if you got questions, then please don’t hesitate to contact him!

Perks and benefits

This job comes with several perks and benefits

Working at
Ideanote

Ideanote’s all in-one innovation platform makes idea sharing across all your teams more simple, fun and efficient.  Launch goal-oriented idea collections, enjoy a streamlined collaboration process and track your innovation from day one - on a scalable platform that meets the needs of startups and enterprises alike. Innovation couldn’t get any easier.

Read more about Ideanote

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