Universal Avenue is currently seeking a Key Account Manager to focus on the European market with unique skills in building and maintaining strong relationships with key stakeholders in the digital space. The position is based out of Stockholm but requires occasional travel to our offices in London, Athens, Barcelona, as well as to new markets to meet the world’s leading online brands. This is an opportunity to be part of one of the fastest growing VC-backed startups in Europe.

Universal Avenue is currently seeking a Key Account Manager to focus on the European market with unique skills in building and maintaining strong relationships with key stakeholders in the digital space.

The position is based out of Stockholm but requires occasional travel to our offices in London, Athens, Barcelona, as well as to new markets to meet the world’s leading online brands.

This is an opportunity to be part of one of the fastest growing VC-backed startups in Europe, dealing daily with the world’s leading digital brands. Existing brands in our portfolio that we work closely with include well known names such as Spotify Business, Shopify, Google Business View, Lodgify, SumUp, Boka Direkt, Bambora and more.

Who are you?

At Universal Avenue we are looking for people that are exceptional at what they do best, people with the right attitude, a lot of energy and a strong entrepreneurial drive. You should be driven by both profit and purpose, with a strong desire to make the work you do truly matter.

You are inspired to create change on a global scale and have dedication to something bigger than yourself. You can handle a high level of flexibility and autonomy over the work you do. You are used to working in a high paced environment, sometimes with tasks way beyond your job description, focusing more on finding solutions over pointing out problems. 

Job description

As Key Account Manager you build, manage and own the relationship with multiple brands across Europe within a multiple of digital segments. The core of the role is to bring our brand partners to the next level in terms of innovation, campaigns, and sales. You will play a key role ensuring the long term success and satisfaction for our brand partners. As part of this role you will often engage with the different departments across the Universal Avenue team in the multiple markets we are in and expanding into.

As part of the role you will:

• Manage and develop our business relationships with a portfolio of leading online brands
• Portfolio business planning, forecasting, reporting and invoicing in close coordination with Head of Brand Relations, Head of Sales, and Brand Acquisition Specialist
• Evaluate partner accounts, set goals and plan partner sales campaigns
• Liaise with and gain feedback from various teams internally within Universal Avenue to ensure that Brands’ expectations are met
• Position reports to Head of Brands

Required skills

• 3 to 5 years of customer facing roles within the wider digital industry, especially building and managing key relationships
• 3 to 5 years experience of account management (or similar role), preferably focused on digital brands
• Experience of account management of local brands, across Europe (Spain, UK, Germany, Sweden)
• Results oriented whilst having the ability to think strategically and see the “big picture”
• Autonomous, well organized, productive and with the ability to plan and deliver multiple projects under tight deadlines
• Extensive knowledge of online and offline commerce models
• Fluent English communication, written and verbal
• Strong analytical skills
• Team player with a positive and dynamic personality, excellent communication and presentation skills
• Passion for managing complex commercial relationships
• Positive attitude and a belief that no job is too big or too small
• Advanced working knowledge of MS-office suite, especially Excel and PowerPoint
• A passion for digital technology and startup environment

Beneficial skills

• Experience and proven success in B2B sales or B2C sales
• A large network of contacts particularly within the digital/startup space
• An excellent relationship builder, both externally and internally
• Knowledge and some network of key early stage VC's, incubators and accelerators within the technology startup space
• Experience from working at one or multiple startups
• Experience from working and/or living in multiple countries
• Any additional languages (Spanish, French, German, Swedish)

This is Universal Avenue

Universal Avenue is a global on-demand salesforce. We connect leading online brands with a talented community of Brand Ambassadors who help drive customer acquisition, where and when a business needs it. For brands, this provides the flexibility to expand and scale in existing and new markets. For Brand Ambassadors, it offers the freedom to define their own working patterns, have a flexible lifestyle and create a lucrative revenue stream by introducing innovative, new products to the market.

Universal Avenue is based out of Stockholm with offices in London, Barcelona and Athens. The company is backed by MOOR, Northzone, Salesforce Ventures and Eight Roads.

If you are interested

Please send an email to jobs@universalavenue.com with:

• Cover letter letting us know why you are a great fit for this position and Universal Avenue
• Your resume or LinkedIn profile
• List of the 3 brands you think would be most interesting for Universal Avenue to work with, with a short explanation why.

We look forward to hearing from you!