Dixa - Backend Engineer, Copenhagen

Salary Competitive

Dixa is a Copenhagen-based startup software company creating a unique customer service platform, revolutionizing the way online and e-commerce businesses engage with their customers. Dixa embraces telephony in 60+ countries, call center, chat, messaging, email and much more. With Dixa, customer service can finally be friendly, proactive, instant and channel neutral.


We are looking for additional Scala/Java backend developers to join our growing team. You will be designing and building out our state-of-the-art Scala backend for a modern customer experience platform in the cloud. Your code will be handling customer interactions on a number of channels, including telephony, email, messaging and chat, and route conversations to the right agent using context, skills, machine learning and data from 3rd party integrations. In the end your work will help provide a great customer experience for millions of people every day.

We have designed a micro/right-sized service architecture, orchestrated by Kubernetes on AWS. Services communicate via Finagle Thrift and SQS. The heavy lifting is performed by Scala services using Akka, finagle/Thrift, Redis, DynamoDB and Postgres. We value open-source and functional programming, and we are very open to new technologies and improved ways of building our platform. Come join us and share your experience and ideas!

The position:

  • Build, test and document your work on the platform
  • Design APIs for both REST and a websocket-based protocol
  • Influence product, design, workflow, testing
  • Work with an extremely skilled team, who loves to learn and use new technologies 
  • Work in a cool office with a friendly atmosphere
  • Competitive salary / benefits

About you:

  • You have experience with Scala or Java
  • You feel right at home designing and implementing backend features and services
  • You enjoy technical discussion, and document your work
  • You are ambitious, and want to make a difference where you work
  • You love to learn new things, and make them work in production
  • You work in an organised fashion
  • You're a team player
  • Scalaz or cats? 

Interested?

Get in contact and tell us why we need exactly YOU on board. We're looking forward to hearing from you.

Perks and benefits

This job comes with several perks and benefits

Working at
Dixa

Dixa is a global customer service tech company on a mission to create friendships between brands and their customers, break down technology silos and eliminate bad customer service.Dixa is a truly international company with 14+ nationalities working together in the heart of Copenhagen and with offices in London, Berlin and Kiev. With customers in 20+ countries, Dixa has experienced incredible growth since it’s launch in 2018, quickly becoming one of Scandinavia’s fastest growing SaaS companies.

Read more about Dixa

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