Labster is a next-generation education company who provides top universities and their leading faculties with virtual scientifically advanced laboratories. In that way Labster aspires to help students around the world in improving their skills in a scientific laboratory and eventually create innovative solutions for the challenges the scientific world faces. The labs are being used by Harvard, MIT, Exeter University, Stanford, University of New England, Trinity College, University of Hong Kong and Berkeley among many others internationally.

Labster is a company dedicated to developing fully interactive lab simulations based on mathematical algorithms that support open-ended investigations and combining these with gamification elements such as an immersive 3D universe, story-telling and a scoring system which stimulates students natural curiosity and highlights the connection between science and the real-world. A recent study published in Nature Biotechnology showed a 76% increase in learning outcomes when using Labster compared to normal teaching (Bonde et al. 2014).

By innovating science education, Labster will empower the next generation of scientists to change the world, by providing engaging online education that increases learning and engagement. We believe that a collaborative, motivational working environment is the key to innovation. With a diverse staff throughout our offices in Copenhagen, Denmark and Bali, Indonesia, our company culture is one of leadership, contribution, and integrity.

Lead Specialist
As Lead Specialist you are purpose-driven and are focused on Labster’s vision and culture. You will be responsible for delivering quality appointments to the team of Scientific Collaboration Specialists and your KPIs range from final hit rate, lead to sales time, total revenue and customer satisfaction.

The following competencies and behavioural skills are required:

• Ability to research universities and map their relevant strategic goals, financial situation and stakeholders / decision network
• Ability to engage stakeholders (e-mail, phone and face to face) at C-level and book quality appointments
• Ability to sell the idea of Labster and the value of a meeting rather than selling the products
• Ability to network at conferences and other relevant scenarios and spread the ideas and vision behind Labster
• Ability to work in a team and to participate actively in a learning and development culture
• Fast learning and adaptation skills
• Fluent in English both written and oral

Essential duties and responsibilities:

• Analyse A and B segmented customers to identify strategic goals, who to initiate dialogue with, important stakeholders in decision and implementation process, financial situation, best timing for decisions and key selling points
• Initiate dialogue with key stakeholders and book an appointment with the right person and at the right time with the right agenda
• Qualify leads from other channels e.g. web, recommendations, conferences etc.
• Identify key conferences to attend, who we need to engage at those conferences and how we create quality leads from those conferences
• Identify other channels where we can create quality leads e.g. LinkedIn, references and recommendations
• Manage appointments (if necessary) and rearrange cancelled appointments
• Create customer brief and brief the Scientific Collaboration Specialist who is going to do the customer appointment

Labster offers you:

• Being part of and influencing a successful rapid growth business
• Flexible working hours
• Attractive salary package

Start date: Preferably 1st January 2016