Today software robots are being integrated into many companies with a focus on optimizing processes and service both internally and externally. Powered by artificial intelligence and natural language processing, a chatbot are able to understand requests, tasks and processes, using the same applications as their human colleagues and thereby optimizing service-related tasks by improving speed, accuracy and output. Our vision is to make chatbots accessible for all companies. Impnd develop chatbots-as-a-service to both external and internal use. With artificial intelligence, chatbots can simplify tasks and thereby save time for employees as well as customers.