Swappie is changing the market in consumer electronics, starting with a marketplace for buying and selling refurbished smartphones. Since launching in Finland in 2016, we have grown exponentially and expanded to 8 new countries, increased our headcount to over 400 and raised funding from some of the most prestigious investors in the Nordics. 

As a Product Analyst at Swappie, you will be working as part of our customer-facing digital product team. Our Product teams work on building solutions and an exquisite customer experience, from landing to checkout on swappie.com, and ultimately play a key role in helping us bring refurbished smartphones to the masses. In this role, you will have the ownership of analytics capabilities including SEO, conversion optimization, tracking requirements, processes and tools needed for high quality customer insights, paving the way for optimized product decisions.  

WHAT YOU WILL WORK ON

• Gain in-depth analytical understanding of our customers and how their digital experience could be improved, driving business growth and customer satisfaction

• Contribute to concrete product decisions and provide data-backed evidence about why we do certain things, challenging the status quo by being brave enough to say if you think something conflicts with your analytical insight

• Develop analytics models, reports and dashboards to follow and visualize performance

• Define with your team the concrete tracking requirements, A/B test plans and experimentations needed to evaluate solutions

• Provide actionable insights by analyzing large data sets, A/B testing and gathering knowledge from our customers, business, engineering and marketing teams

• Foster a data-first culture and support our engineering team in embedding data and analytics across projects and activities

• Collaborate closely with our business development, e-commerce and engineering teams to understand the model requirements and enable the teams to shape data-informed product and business decisions

WE WOULD LIKE TO HEAR FROM YOU IF YOU HAVE

• Previous work experience in product analytics, preferably in a consumer business with transaction based optimization

• Experience working with Product Managers, Designers, Engineering team members or data scientists in the past, and you can translate complex problems into actionable, easily digestible insights

• Interest in new technologies and an ability to grasp new concepts quickly

• Excellent analytical skills which include strong proficiency with spreadsheets and basics in either of SQL or some scripting language (e.g. Python or R)

• Strong expertise in Google Analytics, Google Tag Manager, Google Data Studio and any A/B testing tool

• A good knowledge of working with data visualizations and preferably with some BI tools as well (e.g. PowerBI, Tableau, Data Studio, Looker)

• Strong knowledge of e-commerce KPIs and you’re comfortable leading the way to define and refine them

WHAT WE OFFER

• A unique opportunity to join our growing 400+ person team in one of the fastest growing startups in Europe

• Flexible working hours and remote working possibility

• Supportive & low-hierarchy team

• Competitive salary & great option package

• Brand new office in Helsinki, Ruoholahti with good commute possibilities

• Opportunity to choose your own working devices

• Healthcare, lunch benefit, phone discounts, and much more!

Does this sound like an exciting opportunity you don’t want to miss? If yes, we would love to hear from you! 🚀 

Please note that we are contacting candidates continuously, so do not hesitate to apply as soon as possible. The position will be filled as soon as we find the right match.

ABOUT SWAPPIE 

Swappie is a high growth technology company based in Helsinki, Finland, building an end-to-end marketplace for refurbished smartphones. We’re currently in hyper growth mode and expanding our operations across Europe, bringing the circular smartphone economy to the masses. We want to change the way people think about refurbished smartphones and promote a more sustainable alternative. 

Since launching in Finland 2016, we have grown extremely fast and have raised funding from some of the most prestigious investors in Finland, for example Lifeline Ventures (early investor of mobile gaming giant Supercell) and Reaktor Ventures. Currently we are launched in 9 countries and our plan is to expand to 18 countries by 2023. Our team has grown to over 400 employees and our plan is to hire an additional 400 employees within the next year. 

Swappie has also won numerous international business awards, including Growth Builder of the Year 2020, the Finnish Innovation Fund’s award for contribution to the circular economy and appearing on Wired’s list of hottest startups in Helsinki.

Sounds like the place for you? Join us! 🚀