Gather is looking for a talented Operations Manager to drive performance and operational excellence across our local markets in Denmark. With new regulations we need to start thinking creatively in how to grow the restaurant business in Denmark. We’re therefore looking for someone with a passion for operations, restaurant solutions and who has a creative mindset. Are you the person we’re looking for?

The Operations Manager has broad work tasks that may vary on a daily basis and short notice. This will include managing the local restaurants, growing Gather, communicating with end customers, ensuring that we offer a seamless service for our users, and operate our service in a cost efficient way. Responsibilities for this role include:

• Have overall responsibility for all operations activities in Denmark concerning restaurant management and optimisation

• Manage and steer the performance of our day-to-day operations

• Work closely with the General Manager to set overall strategy and targets for the market performance and development

• Lead and roll out company wide projects and initiatives in your market and provide recommendations of necessary improvements and tools to central operations, product, tech and engineering teams

• Attract, manage and drive key partnerships related to our day-to-day operations in all markets

• Be responsable for the perfect end-customer experience

QUALIFICATIONS

To succeed in the role of Operations Manager, we believe that you have experience with customer support or project management. The qualifications we’re looking for are:

• Ambitious and flexible problem solver: You aim high, adapt easily to rapid changing circumstances and find solutions to issues on the go

• Fully hands-on and self motivated drive: You are keen to getting your hands dirty and closely emerging into the day-to-day operations and solve whatever challenge or opportunity emerges 

• Outgoing, pedagogical and strong communicator. You enjoy interacting with people and external stakeholders, can adapt your message to the receiver and do not hesitate to speak in front of a bigger group

• Data driven and analytical mindset: You like working with numbers and derive your actions from them

• Professional fluency in English is a must

• Willing and able to travel to our markets both in Denmark and abroad

We will launch in feb 2021.