We are a legal tech scale-up, changing the way copyright is protected online. Our talented team come from various backgrounds and are all united with the goal of protecting photographers' copyright online. We collaborate with world-leading image agencies and professional photographers to monitor and track down unauthorised use of photographs on the internet and ensure the artists receive the compensation they are owed.

As a case manager at Copyright Agent, you will work in a team of 10 other student workers. You will work in the Swedish market together with two other Swedish employees. The position is for a minimum of 20 hours per week, although busy weeks may require extra hours (remunerated, of course). 

You will be responsible for handling and processing potential copyright violations on the internet - you will handle all communications with our clients and their counter-parties and you will work primarily through email and telephone communication.

An average day looks like: 

• Sending out email correspondence to counterparties alerting them to copyright infringements on their websites

• Following up on existing cases by telephone to answer questions 

• Feeding back issues or updates to our clients 

• Ad hoc translation work 

Key competencies:

• Native Swedish speaker. Full working capacity in English (it’s our company language)

• We expect that you have a background in sales (including cold calling) or in legal positions. You must have experience making outbound telephone calls.

• A calm and confident phone manner is essential for this role and you enjoy working to targets.

• A structured approach to work and a curious mind - “I don’t know but I will find out” mentality

Please note: we are not currently accepting remote applications. You will need to bring your own laptop.

Start date: ASAP.