Superb is on a mission to change the way restaurants work. Today restaurants use multiple systems that do not work together to manage the restaurant, leaving them with no insights about their guests or business. Introducing Guest Experience Management (GXM). The first all-in-one platform built together with the world’s best restaurants. One platform with all the tools to build guest relationships and give every guest a personalised experience, the key to a successful restaurant.

We are looking for a customer education intern for our Customer Experience team.

Main responsibilities:

• Collaborate with the engagement team to understand the educational needs of the customers and lead the development with the needed educational content.

• Create visually beautiful educational material (articles, manuals, guides)

• Continually explore the best mediums through which to provide educational content and execute per your results. 

The ideal candidate:

CREATIVE MINDSET

You have the ability to take ideas and transform them into stunning concepts. You are not scared to venture outside the box and you are always expanding the ways in which you communicate and present your work.

CLEAN DESIGN SKILLS

You know good design when you see it and you are passionate about creating visually compelling materials to drive forward brand identity. 

SELF-STARTER 

You thrive working independently (yet collaboratively). You don’t have to wait to be told what to do. You are passionate about the world of content creation and are continually researching the latest trends and approaches and finding new ways to push the boundaries. 

COMMUNICATOR 

You are a wordsmith and you like to experiment with writing styles to portray your message in the best possible way. 

Qualifications:

• Previous experience working in content creation or design (video editing considered a plus).

• Great communication skills. Fluency in English (written and spoken) is a MUST.

• Know how to express a message in a clear and creative way.