We are a legal tech scale-up, changing the way copyright is protected online. Our talented team come from various backgrounds and are all united with the goal of protecting photographer’s copyrights online. We collaborate with world leading image agencies and professional photographers to monitor and track down unauthorised use of photographs on the internet and ensure the artists receive the compensation they are owed.

As a case manager at Copyright Agent, you will work in a mixed team of 13 other case managers. You will work in the Finnish market together with one other Finnish team member (who is remote). The position is for between 20 -25 hours a week, although busy weeks may require extra hours (remunerated, of course). 

You will be responsible for handling and processing potential copyright violations on the internet - you will handle all communications with our clients and their counter-parties and you will work primarily through email and telephone communication.

An average day looks like: 

• Administering copyright compensation claims via email, telephone and letter.

• Following up existing cases by telephone to answer questions 

• Feeding back issues or updates to our clients 

• Ad hoc translation work 

Key competencies:

• Native Finnish speaker. Full working capacity in English (it’s our company language)

• Experience from a customer-facing, sales or legal administration role is a plus - especially in regards to handling phone calls.

• A structured approach to work and a curious mind - “I don’t know but I will find out” mentality