Veo is the world’s leading AI-powered and affordable sports camera solution. We want to enable all teams around the world recording their matches without the obstacles of finding a cameraman. Democratizing sports, by giving access to video analysis, that in the past only were available for the few.

About the job

There is a big global interest for our product, and to supercharge the potential we are now growing our Customer Success team. At the heart of our strategy is to keep customers happy and guide them to get the most out of being a Veo customer. We help them with any issues they have and proactively engage them to get the most value out of Veo.

Responsibilities

• Respond to customer requests in a clear and comprehensive manner.

• Communicate the feedback from customers to our product and development team.

• Help maintain an internal knowledge base.

• Lend a helping hand to other business functions, if necessary.

Preferred qualifications

You will become an important part of the team, ensuring the satisfaction and success of our customers, and we expect the following qualifications:

• Excellent written communication skills.

• Genuine desire to help people and make them succeed.

• Solution-oriented mindset and a structured approach to work.

• Fluent in English.

• Danish, French, Spanish and/or German would be a nice addition.

• Interest in sports.

• Can work in evenings and on weekends.

• Can work 4-5 hour shifts 2-3 times per week

What we’re offering

We are offering you an exciting opportunity to be a part of the growth of a revolutionary product, and work at a company where you can form your own development. Working remotely is also an option whenever it fits.

Great coffee and a fast-paced start-up culture at our office in Copenhagen.