We are a legal tech scale-up, changing the way copyright is protected online. Our talented team come from various backgrounds and are all united with the goal of protecting photographer’s copyrights online. We collaborate with world leading image agencies and professional photographers to monitor and track down unauthorised use of photographs on the internet and ensure the artists receive the compensation they are owed.
We are looking for a native Danish speaker to join our case management team. You will be entering our team as the first full-time case manager for the Danish market, working alongside our part-time team members. You will be responsible for managing compensation claim cases where the counterparties have published copyrighted material online without a license.
Your day will consist of:
Emailing documentation to counterparties detailing the compensation claims we have against them.
Conducting follow-up calls with counterparties to explain the case and answer any questions they may have.
Providing insights for the head of case management regarding the progress of the Danish market.
We are looking for a professional with 10+ years of experience in an advisory or customer-facing role who has plenty of experience handling difficult phonecalls and is looking for a change of career (and maybe a change of pace).
Organised - you will need to keep an overview of your cases, prioritise your time between different tasks, and structure your working day.
Reliable - You’re there when you say you’ll be there!
Detail-oriented - It doesn’t matter if it is the first or the 100th time you’ve done the same task, you’re focused on the small details.
Fluency in Danish (it's your mother tongue )and working proficiency in English (it’s our company language!)
Start date is soon as possible and applications will be reviewed on an on-going basis.
This job comes with several perks and benefits