Customer support coordinator

Salary Competitive

Airofit is the world's first data-driven respiratory training system. We allow people to improve their sports performance and general well-being through training their breathing. In order to become a global brand, we need more hands on deck when it comes to customer support. You must have great people's skills, as well as a willingness to learn about what we do in order to help our existing and potential customers!


Your tasks:

You will be working together with our current customer support team on answering questions about our product, the science behind it and general inquiries about what we do. This requires an understanding of how Airofit works, basic human physiology as well as insights in marketing and communication.

You will be using our Customer Relationship Management system as well as managing our Social Media messages and comments.

As mentioned earlier, a basic understanding of human physiology is a plus. Since we are focusing on improving athletic performance, our customers have questions regarding Airofit improving their results in various sports. We have the skills of answering these questions in a scientific way, but we also need to be able to answer them in a 'normal human-friendly' way.


You:

  • Customer-centric

  • Positive-minded

  • Team player

  • Great communicator

  • Fluent in written and spoken English

  • Detail-oriented

  • Ambitious

  • Willing to learn and improve yourself

  • Additional languages are a plus

  • Background in sports is also a plus


Start:

We're ready to take you as soon as possible.

Please note: The recruitment process will most likely have to be done remotely to follow the social distancing guidelines. The same applies to onboarding.


Requirements:

Write a small bio about yourself and why you would be a good candidate for the position.

Application and resume in English only.

For more information or questions please contact us at arku@airofit.com

Perks and benefits

This job comes with several perks and benefits

Working at
Airofit A/S

Airofit is the world's first smart personal breathing training system. We combine ancient knowledge, unmatched expertise, and the newest technology to allow people to improve their physical performance, health, and general well-being. Airofit is designed to be used 10-20 minutes a day. If you're an elite athlete, a weekend warrior or someone who simply wants a better quality of life - Airofit is for you. We were founded in 2016 and are now exponentially growing into a global company. Our expertise, focus, and dedicated team mean that we are becoming one of the most promising tech start-ups in Denmark. Our office is currently located in SingularityU Nordic, along with other exciting upcoming companies that want to make an impact. The app that our talented development team has been developing and constantly improving, allows the user to have access to a virtual breathing coach to monitor their progress and have a visual representation of their breathing pattern in real-time. The breathing trainer collects the user’s data and transmits it via Bluetooth to the app. For more information please contact us at info@airofit.com

Read more about Airofit A/S

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