The Plant Era is a Copenhagen-based nutrition brand which aims to design the future of nutrition. With plant-based protein and sustainable packaging The Plant Era is determined to accelerate the world’s transition to a more sustainable world by reducing the consumption of meat and dairy and using smarter packaging methods.

We are seeking a positive and enthusiastic customer service representative to join our team. In this position, you would be responsible for answering customer's questions, processing and fulfilling orders, prepare correspondences, and fulfill customer's needs to ensure satisfaction.

Responsibilities:

• Go the extra mile to engage customers

• Resolve customer problems, complaints, and determine the cause of problems

• Have knowledge of The Plant Era's mission and products

• Greet customers warmly and act as the companies gatekeeper

You are:

• A positive person with excellent communication skills and active listening

• Knowledgeable about CRM tools and practices

• Ability to act independently, multi-task, and work under pressure

• Keen to learn more about business administration