Do you love skincare that makes a difference? Are you looking for an opportunity to work in a rapidly growing startup that does meaningful work? Join an exciting venture, backed by top investors on a mission to make the world’s best customized skincare for people with chronic skin conditions, such as psoriasis, eczema, acne and dry skin. We are launching a new direct-to-consumer customized skincare brand. Can you bring our members a WOW experience?

We need heroes because that is what our customers deserve

We are looking for people with a “can-do!-spirit”, a helpful mindset, and who simply have a passion for what we do, namely helping people to achieve healthier skin.

The best candidates will have at least 12 months of customer service experience, but you should also have:

• Friendliness and positivity. The absolute number one quality.
• Experience with Zendesk
• Professional written and spoken skills in Danish and English
• Critical thinking and problem-solving skills
• High attention to detail
• Ability to work quickly under pressure
• Team-spirit - everybody helps each other

It is a big plus if you have:

• Other language skills than Danish and English. The more languages the better.
• Read and loved the books “Zappos: Delivering Happiness” and “Fucking Flink”

We are open 24 hours a day, 7 days a week so flexibility is a must. We generally schedule our customer service heroes between 8am and 9pm, Monday to Sunday.

We will invite applicants for interviews on a rolling basis. The position will be filled when we find the right people.

If you want to join us and the mission to help people everywhere to achieve healthier skin, then please apply!

About us

We’re a spin-out company from LEO Innovation Lab/LEO Pharma that spent the last three years learning from people with chronic skin conditions and gathering data on skincare products.

We believe it’s time for a new approach to problematic skin: one that’s smart, helpful, and above all - honest. We got tired of so-called miracle creams, hormone treatments and a one-size cures all approach to skincare. We wanted to find a better way. So, we began a long process of gathering data and feedback on a quest to finally develop a world-class customised skincare experience.

In collaboration with our brilliant data scientists and skin experts, we began combining medical knowledge with machine learning. This means we can intelligently generate the purest and most effective products that are uniquely best for the individual, not just generally good for everyone.

HelloSkin is backed by top investors, such as LEO Pharma, PreSeed Ventures, Seed Capital, Thomas Ryge Mikkelsen, and other fantastic business angels.

Please apply via The Hub. If you have any questions, please reach out to Simon at: simon@helloskin.dk