Brella is a networking tool for events & conferences. It helps professionals to find the most interesting people and make new high-value contacts. Our goal is to make networking as easy and efficient as possible. We are dedicated to provide the most valuable, easiest and functional networking experiences at every event. We navigate the professionals to their opportunities by helping them connect with the right people, at the right time, at the right place.

What we want from you is your hunger to grow on your first steps as a customer success professional. We are currently in the fast pace of changing the future of event networking and we need you to be part of our success story, to bring value in your own unique and grow with us!

Description:

• Employing creative tactics in designing/improving the customer success and support structure within the company.
• Collecting information across multiple channels and pass high-quality data analyses across your team’s performance and execution of tasks per customer.
• Taking deliverable responsibilities in filling customer requests with detailed reporting to the customer success manager.
• Working closely with the customer success management team as a part of a high performing team. This role requires an entrepreneurial mindset and for you to take responsibility in contributing to the common team effort.

What is in it for you:

• You get to constantly learn and grow with a fast-growing startup with a truly global ambition.
• The internship would be for four months
• Location of internship: Helsinki office
• Lots of responsibility and room for growth.
• Our next intake of employees will need to grow with us to fuel our growth plans.
• Independent working methods backed by an experienced team. New ways of working are always welcomed at Brella. We are creating a new industry and need your help to make it happen.
• This is paid internship position

What we would hope from you:

• Fluent verbal and written communication skills in English
• Enthusiasm towards B-to-B enterprise software
• Take ownership of your own work and results
• Great teamwork skills
• Able to have fun while at work and practice continuous self-study and development

How to apply?

If you’re interested, please apply through TheHub (attach your CV, LinkedIn link and cover letter as a Short Text)

Look for more info from our homepage: www.brella.io