As Penneos Technical content & automation specialist be prepared to be a part of a key player in a rapidly growing market where you will get lot's of responsibility, be challenged and get to challenge

Who are we looking for?

Penneo is on a mission to take over Europe coming from a stronghold in the Scandinavian countries. To ensure we reach our destination, we are now looking for a multitasker marketing wizard who is as strong with technical writing as with process automation. Young, dynamic and proactive are the qualities required, experience might be a plus but attitude is a must. The position is a multi-faceted one and requires tech savvy and in-depth, hands-on experience ; but it also requires a creative side, allowing you to persist and find new solutions and ways to approach the market. You do so by putting customer understanding at the core of what we do; by measuring, automating, and constantly optimizing our digital efforts.  

We are Penneo!

Penneo is a fast-growing RegTech SaaS company headquartered in Copenhagen, Denmark. We successfully serve customers in industries like accounting, law, finance, enabling them to handle documents, data and signing in a secure and compliant way. We are now ready to take the next step by going global and exploring new business growth. 

So why should you work with us?

As our technical content & automation specialist you’ll take on a newly established role within Penneo, reporting to our Head of Marketing, Gautier Garin. You have a big impact on the technical content, from product presentations to topics such as security and compliance. In addition, you will also have to set up some automation processes between marketing, sales and customer success. You have a unique opportunity to influence and build the frames, all in close collaboration with the Head of Marketing and the awesome Penneo team. 

We are proud to have some of the highest customer satisfaction rates in our industry and we want to set the bar even higher. Your mission will be to make sure both prospects and clients understand the full value and potential of Penneo and your ultimate purpose is making sure that our services value is presenting in the best way possible. 

Responsibilities and mandate

• Prepare customer required information about products and services across all formats including data, insight and information on features and benefits.
• Review specifications and key features of a product and match benefits to market needs.
• Write Articles and White Papers and develop Case Studies
• Experience with tools such as Zapier, MailChimp, Zendesk etc. welcome
• Build automation processes to attract, convert, and onboard customers
• Set up and take charge of the digital marketing tools required to do this, all the way from lead generation, through customer funnel analytics, over mail and campaign automation, to customer satisfaction and community building
• Assist our outbound lead generation by setting up and automating mail flows, in liaison with the customer-facing reps 

What makes you special

• You’re a great writer even when it comes to technical topics
• You strongly believe in customer-driven development and people say about you, that you always have the customer at heart
• You love hearing about customers needs and you’re curious to understand their pains
• You focus on the customers’ processes as you want to solve their problems
• You understand how to extract true learnings from observations and interviews
• You enjoy working within different areas and you are not afraid to be hands on.
• You hold a Bachelor or a master’s degree in a field where you have written on complex topics with clarity and impact. Technical degrees with strong communication skills are welcome. 

The Penneo DNA

At Penneo, our most important asset is PEOPLE. We’re not looking for new employees, we’re looking for new teammates. We strive to do what we love, to love what we do and to make every day fun and engaging. 

In other words, we are a PEOPLE company!

• We put the team and organization before ourselves
• We’re not afraid to take responsibility for our mistakes and to learn from them
• We’re accountable and have integrity
• We’re curious and not afraid to ask questions
• We encourage breaking down complex tasks into small deliverable pieces
• We’ll make it known to colleagues when we’re stuck or blocked
• We love to help and be helped
• We’re obsessed with learning new things and improving processes. 

Why should you apply?

If you are not already convinced to learn more about the position by the above, then this might not be the right match for you, but we do have a few more benefits up our sleeves: 

• An amazing canteen
• Tons of responsibility with personal and professional development
• Open, informal and a multinational environment with great colleagues 
• All-hands company trips to a wide range of places and team-bonding experiences, e.g. the beaches in Malta and Ibiza or even skiing the slopes of the French/Swiss Alps :-)
• Health insurance
• Hack Days
• Full training facilities with squash, table tennis and weekly mindfulness
• Friday Cocktail Bars and other social events 

Also, we are moving from Søborg to central Copenhagen in the future.

Does this sound like you? Do you want to work with some of the most inspiring and talented people in the industry? Are you up for a big challenge and a fantastic journey? 

Please apply via The Hub. If you have any questions regarding this position feel free to contact our Head of Marketing Gautier Garin on gg@penneo.com or +45 2878 5015