Salary Unpaid

Would you like to be part of a fast-growing, environmentally conscious startup? At Organic Basics sustainability is at the core of everything we do. We are looking for an exceptionally structured, clever and friendly Customer Love intern to join the Customer Experience team.


Join Organic Basics for study-related internship and become a part of the daily buzz in a thriving startup. This internship is intended to give you hands on experience in customer experience to supplement your studies and help shape your future career path. 

 

Your daily tasks at OB will include: 

  • Acting as the voice of Organic Basics on the front lines, delivering best-in-class, delightful customer experiences via phone, email and chat 
  • Becoming a product and process expert
  • Processing returns and quality checking items
  • Repacking orders and restocking the warehouse
  • Solving lost package issues and handling daily communication with our warehouse
  • Representing the voice of the customer within OB; categorizing and feeding relevant insights back to the respective departments
  • Taking part in tackling short and long-term projects to optimize processes
  • Helping implement new tools and technologies to scale the Customer Love department

 

You are:

  • Structured, clever and friendly.
  • A fast learner and a team-player.
  • You can manage your work at a high pace and move through your different tasks with humor and ease. 
  • You have flawless language skills in English, Danish and preferably a third language.
  • You’re passionate about our planet and want to help create the change you would like to see in the world.
  • A student looking for a study-related internship.

 

OB Perks: 

  • Becoming one of the first employees in the sustainable lifestyle brand of tomorrow, with the opportunity of growing within the company.
  • Great social working environment with many fun activities (Morning Yoga, Summer Parties, Monthly social activities, Beersies and occasional margaritas etc.)
  • Being part of a versatile international team
  • Access to a big network of business partners, advisors, and professionals.

If this sounds like you, please send your CV and a short message via The Hub. For questions, please reach out to cornelia@organicbasics.com.     

Perks and benefits

This job comes with several perks and benefits

Working at
Organic Basics

Headquartered in Copenhagen - Organic Basics is building the more sustainable alternative to modern lifestyle and fashion brands. We work with organic and recycled materials - and European factories that minimise their environmental footprint in order to create our underwear, activewear and everyday essentials in the best way possible.Our team consists of fabric geeks, environmental activists and everything in between. Here’s the story. Three Danish school friends (Alexander Christiansen, COO. Mads Fibiger CFO and Christoffer Immanuel, CEO) didn’t like any of the underwear we wore - so we decided to make it better. No fashion school - no experience - no dots were connected and nobody said “ah, that makes sense”. But Organic Basics was born anyway. Back then we didn’t exactly think that sustainability was going to be at the centre of the fashion conversation today either - but we knew something was wrong with the industry. So we wanted to create a brand with purpose and meaning - to create something that we wanted towear ourselves. Sustainability had to be at the core of everything.That meant choosing environmentally friendly fabrics, partnering with responsible and transparent factories and designing products for longevity. Sustainability is always at the core - that’s what drives us to innovate and develop.

Read more about Organic Basics

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