Customer Love Representative

Salary Competitive

Would you like to be part of a fast-growing, environmentally conscious startup? At Organic Basics sustainability is at the core of everything we do.


Join our Customer Love department for a 6 month internship and become a part of the daily buzz in a thriving startup. This internship is intended to give you hands on experience in customer success, while also helping shape your future career path. 

Your daily tasks at OB will include: 

  • Acting as the voice of Organic Basics on the front lines, delivering best-in-class, delightful customer experiences and developing lasting relationships with customers via phone, email and chat 
  • Processing returns and quality checking items
  • Tracking packages and communicating with our warehouse
  • Taking part in tackling short and long-term projects to optimize processes
  • Representing the voice of the customer within OB; categorizing and feeding insights back to the relevant departments
  • Helping implement new tools and technologies to scale the Customer Love department

You are structured, curious and friendly, a fast learner and a team-player. You can manage your work at a high pace and move through your different tasks with humor and ease. You have flawless writing in Danish, English and preferably a third language. You’re passionate about our planet and want to help create the change you would like to see in the world. 

 

OB Perks: 

  • Lunch, coffee and snacks
  • Wednesday morning yoga
  • Breakfast on Fridays
  • Monthly social activities with the whole company
  • Beers & tunes on Fridays
  • The possibility of becoming one of the first employees in the sustainable lifestyle brand of tomorrow

Perks and benefits

This job comes with several perks and benefits

Working at
Organic Basics

Headquartered in Copenhagen - Organic Basics is building the more sustainable alternative to modern lifestyle and fashion brands. We work with organic and recycled materials - and European factories that minimise their environmental footprint in order to create our underwear, activewear and everyday essentials in the best way possible.Our team consists of fabric geeks, environmental activists and everything in between. Here’s the story. Three Danish school friends (Alexander Christiansen, COO. Mads Fibiger CFO and Christoffer Immanuel, CEO) didn’t like any of the underwear we wore - so we decided to make it better. No fashion school - no experience - no dots were connected and nobody said “ah, that makes sense”. But Organic Basics was born anyway. Back then we didn’t exactly think that sustainability was going to be at the centre of the fashion conversation today either - but we knew something was wrong with the industry. So we wanted to create a brand with purpose and meaning - to create something that we wanted towear ourselves. Sustainability had to be at the core of everything.That meant choosing environmentally friendly fabrics, partnering with responsible and transparent factories and designing products for longevity. Sustainability is always at the core - that’s what drives us to innovate and develop.

Read more about Organic Basics

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