ChurchDesk is a tech company on a mission to enable the church to meet people. We are on an exciting journey that has taken us from Copenhagen to Berlin and London so far. We are a team of 30 people with 11 different nationalities who are inspired to change the status quo by digitally transforming one of the world's oldest and largest institutions. We set the bar high - and want our customers to be so happy with ChurchDesk that they recommend us to others and stay with ChurchDesk for many years.

ABOUT THE JOB

We are looking for an Account Manager to join our team. You will serve our customers and be their point of contact. We work proactively with our customers and you will be assigned your own accounts that you will be responsible for. The success of ChurchDesk is aligned with the success of our customers and we do this by helping the church meet more people and support their strategic goals. Your job is to help the church achieve this both on a practical and strategic level.

You'll be working closely with our Customer Success Team that is responsible for training and education. That means you will be in charge of identifying areas of improvement and make sure they get the appropriate training from your colleagues. You won't be doing the consulting yourself but we expect that you identify the needs and follow-up to make sure the customer constantly benefits from ChurchDesk.

RESPONSIBILITIES:

• Regular outbound contact to your customers to make sure they get full value of ChurchDesk
• Negotiation talks with customers that are due for renewal, upgrades and downgrades
• Understanding your customers and their strategic goals
• Making sure that the customer gets the training they need

THE IDEAL CANDIDATE IS

• Smart, Curious and Coachable. You have a hands-on mentality and are naturally curious with a drive to understand and help our customers. You have a service-oriented mindset with a great eye for how we create value to our customers.
• Resilient, Organized and Take Responsibility. You are not afraid of picking up the phone and proactively reach out to help our customers. You are happy to take responsibility for creating results and you do not get discouraged by rejections.
• Great at Building Relationships and Trust. You are likeable and people enjoy working with you as a person with a good sense of humour. You are competent and you follow-through.
• Fluent in Danish. This candidate will work with our Danish customers.
• Commercial and a challenger. You are thinking commercially and not afraid of challenging your sorroundings and status quo.

IT'S A PLUS IF

• You are familiar with or have an interest in church
• You have experience from a similar position, ideally from a SaaS business 

PERKS, BENEFITS & OFFER

• International and informal work culture
• Dedicated and amazing colleagues
• Responsibility from the start
• Start-up environment
• Company MacBook Air
• Annual ski trip and summer party
  

If you are interested in this job opportunity, please apply via the "I'm interested"-button on this webpage. In case you have questions, please reach out to Christian (cs@churchdesk.com).