Roger was founded to make day-to-day financial operations like bill pay, expense management, compliance and bookkeeping as worry-free as possible for business owners, finance teams, accountants and bookkeepers. With a global customer base and a great team in Copenhagen and San Francisco, we're looking for a client onboarding specialist to make onboarding and training of new customers and partners in Denmark as smooth as possible.

Only applications via https://jobs.lever.co/roger/03ba5009-9050-42f2-9eae-792861da1eb6 will be considered. 

Native Danish skills required for this role. 

About Us

Roger was founded to make day-to-day financial operations like bill pay, expense management, compliance and bookkeeping as worry-free as possible for business owners, finance teams, accountants and bookkeepers. Roger works as an automated layer on top of a company's accounting software, saving businesses and accountants hours of work every day. We're proud of the product that we've built so far, and our 1,000+ global customers base agree that we're making something complex and tedious simple and maybe even fun.

We are backed by some of the best investors in the financial technology space, and have huge ambitions for our growth in 2019. But we are still a small team and therefore we want you to be part of the journey. Joining Roger will be chance to join a fast-paced company, with a global product. We hire for attitude and not credentials. Please apply regardless of your current position background, or experience.

The Opportunity

We are looking for a client onboarding specialist (DK) to be a key member of the sales team in a newly established function. The local sales team currently consists of key account managers who sell the Roger product to businesses, accounting firms and bookkeepers all over Denmark. 

Smoothly onboarding new clients, and help existing customers do more with Roger are key factors in the future success of the business, and we’re looking for someone to lead that effort for the Danish market. You’ll be part of the sales team, but you won’t have any outbound sales related responsibilities. Your responsibility will be to ensure a high quality in the onboarding of new customers, give product demos to companies that have already been sold on the product, and help existing customers get the most value out of using Roger. Training the staff of our accounting firm partners is another important aspect of this role - something that will require local travel once in a while. 

If time permits, you probably won’t be shy to pick up sales demos with new leads. On the client onboarding side, you will set the standard, create new processes from scratch, and be a driver of customer success and client onboarding. 

We see this role as a unique chance to own an important piece to build a new function from scratch in a high growth company, see it flourish very quickly. Based on performance and ambition, you'll have large opportunities for professional and personal growth at Roger.  

Your profile

- You’re driven, energetic and love to talk to customers on the phone and via chat/email

- You’re able to clearly articulate solutions in a simple and direct fashion

- Technical product demos don’t scare you (don’t worry, you’ll get extensive training!)

- Your bar for excellence and customer success is high

- Your comfortable guiding customers through their product journey and are always curious for how we can automate and improve the process for the future

- A background in accounting is a plus, but not a must.

- Your drive and ability to learn quickly are much more important than your educational or professional background.

The Team

The sales team is characterized by a high degree of support internally. We’re all on the same mission to help as many businesses and accountants make their lives easier, and we help each other reach our common goals for success. Our tone is informal, and the work environment is fun, energetic and high-paced. Our fast-paced and innovative engineering team is a key asset for the sales organization, and we leverage that to provide customers with a world-class product and customer experience.

Our Values

We're a global company with offices in Copenhagen and San Francisco. Our values are heavily influenced by our Scandinavian roots (both founders are from Denmark), and count humility, humor and inclusiveness. We strive to create a culture where anyone feels part of the family, and we place a great amount of value in hiring for attitude rather than resumes. We support flexibility in everyone's lives and working at Roger can be easily combined with babies, toddlers, and teenagers. We have two primary office locations but have a remote culture that we put a lot of effort into as we believe great talent can be found anywhere. As a remote worker you can be sure to feel like you are as much part of the team as those who come to an office every day. About every 6 months we all get together in person. Our last trips took us to Greece and Spain. Everyone on the team shares a passion for creating the best possible product and user experience, and that is something we value in future team members as well.

The Roger Story

Roger's founders started the company after exiting their first startup to Cisco Systems. Having experienced all the frustrations with daily financial operations when starting previous ventures, the first gist of an idea for Roger was born in 2016. Since then, international investors from both Europe and the US have supported the growth of the team and the customer base, and the product is now used and loved by more than 1,000 customers worldwide.

Roger is an equal opportunity employer. We strive to maintain and develop our inclusive work environment and welcome members of all backgrounds and perspectives.