TradingFoe (TRF) is the first Nordic B2B e-commerce platform enabling cross-border trading. TRF offers an AI & Blockchain driven marketplace, removing high barriers of entry, automating all friction in cross-border sales and making it trivial & effortless for Nordic SME's to find the right international partner and increase revenue potential.

We are looking for a skilled Key Account Manager to oversee the relationship of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.

The ideal candidate will be apart in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction.

The goal is to contribute in sustaining and growing our business to achieve long-term success.

Responsibilities

Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition. 

Acquire a thorough understanding of key customer needs and requirements.

Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.

Ensure the correct products and services are delivered to customers in a timely manner.

Serve as the link of communication between key customers and internal teams.

Resolve any issues and problems faced by customers and deal with complaints to maintain trust.

Play an integral part in generating new sales that will turn into long-lasting relationships.

Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Requirements

Proven experience as key account manager 

Experience in sales and providing solutions based on customer needs

Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

Excellent organizational skills

Ability in problem-solving and negotiation

BSc/BA in business administration, sales or relevant field

Speaking and writing fluently in Norwegian and Swedish languages.

Duration

6 months with the possibility to convert to full time position based on performance.

Reporting To - COO & CCO

Location - Oslo, Norway