SUPERB is on a mission to make restaurants become data-driven. We believe restaurant technology is stuck in the past. Today, important knowledge about both guests and business performance is locked away in fragmented systems, making it a complex task for any restaurant to control, optimise and grow their business. Introducing Guest Experience Management, an easy and convenient platform built together with the world's best restaurants, with all the tools to run a successful restaurant.

The SUPERB Story 🔥

We started in a small room in Frederiksberg in 2017, building software to help high-end restaurants avoid no-shows and work with data through reservations. Within twelve months, we grew from a few customers in Denmark to serving restaurants in over 28 countries, including the world's most number one restaurant by the World’s 50 Best List: Osteria Francescana. We knew that restaurants wanted more insights about their guests and business performance, but their current systems did not allow them as they were fragmented and outdated. We decided to build the first all-in-one platform to run a restaurant, to make restaurant people run better businesses. In 2018, we got backed by the biggest venture capital firm in Denmark to perfect our GXM platform and make it ready on international scale. Our headquarter is in the center of Copenhagen, filled with 20+ amazing people with backgrounds from Uber, Joe & Juice and Red Bull, joined together to help built the SUPERB brand and spread the Guest Experience Management category to restaurants across to the world. 🌏

Being part of SUPERB is not the same as being an employee. We are looking for passionate people, new friends, team players, culture carriers and people with a spark for life, who wants to join a journey and help us make restaurants business thrive for the future 🚀

WHO WE NEED ✍

We are seeking a community manager to join our content team to help us grow our community and help us successfully reach our goal of changing the way restaurants work. You will be working in close collaboration with our Head of Content and Communication and your primary task will be to engage with our community on a daily basis across all our social media platforms.

WHO YOU ARE 💡

You love social media and especially Instagram. You know how to communicate and engage on various social media platforms and love spreading good vibes online. Ideally, you are great with words and have some degree of experience within the field of social media. Becoming part of our passionate content team, you will learn how to execute and develop a creative content strategy.

WHAT YOU'LL BE DOING 💪🏼

• Engage with our community on a daily basis - mainly on Instagram
• Create compelling stories showcasing news and stories from our community
• Learn how to create, execute and monitor a social media strategy
• Communicate with our community across various social media platform
• Identify and communicate with potential restaurants on Instagram

Please note: fluency in English (written and spoken) is a requirement for this position.