Do you want to be part of one of the fastest growing international tech startups in Scandinavia? This is your opportunity to join an advanced Inside Sales team with a unique and ambitious career model!

About Dixa

Dixa is an international customer service tech company on a mission to eliminate bad customer service, and help brands build strong bonds with their customers - much like the connection between friends.

Dixa is the new way to deliver effortless and personal customer service. Our powerful software eliminates the chaos created by using disconnected systems and unifies the customer experience across email, chat, messaging and phone. 

Founded in 2015, Dixa now boasts customers in 23 countries, including Interflora, Bosch, Aller and One.com, and was awarded Ernst & Young Start-up of the Year in 2018.

We're one of the fastest growing SaaS companies in the Nordics, growing double digit month over month with offices in Copenhagen, London and Kiev.

What are we looking for?

We're looking for Business Development Representatives (BDRs) to join our Inside Sales Team in Copenhagen. The bar has been set high, but if you’re ready to be part of a world-class sales team with a unique and ambitious career model, don’t stop reading.

As a Dixa BDR you will be responsible for driving revenue pipeline through outbound prospecting and following up on marketing sourced leads.

You'll be the front line of the Dixa sales team, and will drive awareness and interest in our customer service software in a territory and/or vertical. You'll be working closely with the marketing and account executive team to drive pipeline, demos and meetings.

We are looking for profiles with the specific qualities listed below. Of course we understand that you might not have all of these skills, which is why being a fast learner is key.

We believe in the mantra 'hire for attitude, train for skills', which is why we invest massively in setting all new hires up for success by making sure you receive the appropriate training in articulating and evangelizing Dixa’s business benefits, as well as generating leads using our CRM system and a variety of other smart prospecting tools.

Requirements

A successful Business Development Representative at Dixa can show and prove the following skills:

• Optimistic and positive mindset
• Team-oriented and collaborative nature 
• Fundamental drive to be successful
• Ability to work hard and deliver value to our prospects and customers
• Willingness to take personal ownership to be successful in the role
• Ability to “connect the dots” and “figure it out” - SaaS, tech, prospecting and social business networks can be a complex mix
• Aptitude for thriving when challenged 
• Drive to overachieve against your quota, and and go above and beyond for your team to succeed 
• Genuine curiosity about people, technology and business, with excellent listening skills
• Strong track record of performance in a previous role or in University/Business School
• Attention to detail, an organized mindset and an ability to manage time effectively
• Competitive nature in some field (e.g. sport, athletics etc.) is a plus
• SaaS knowledge or sales experience is a plus
• Excellent written and verbal communication skills (Danish is not a requirement, but English is)

At Dixa, at its current stage, we’re a small and impactful team. Everyone needs to carry their own weight, share best practices and take on team projects to make the entire organization better. You must be able to remain focused in a whirlwind of different activities and interests, and have a genuine desire to pursue a career in sales. You must be coachable, able to implement feedback and stay dedicated to continuous self-improvement and change.

Why Dixa

We’re changing the way brands and customers engage with each other. It's our mission to solve the chaos caused by companies using separate systems to connect with their customers, and instead help them build strong bonds - much like the connection between friends. 

We have embedded this philosophy into everything we do, which means that we as a company work hard to cultivate a positive and productive work environment, inclusive to people with different backgrounds, allowing each of them to help shape the company, challenge the status quo and nourish their unique skills and knowledge. We're 14 different nationalities, with many of our people coming from other great Danish start-ups, such as Zendesk, Falcon.io, Trustpilot, Planday and Realm.

At Dixa, we put a lot of resources into our new hires, and you would be trained thoroughly in the product, our unique sales models and tools, our philosophy on customer engagement, specific market knowledge, the competitor landscape etc. 

What we offer

• Competitive compensation and benefits
• Attractive pension plan, including health and life insurance
• Strong management team with diverse experiences
• International office representing 14 nationalities
• Social activities, parties, excursions etc.
• Office location in the heart of the tech and start-up community of Copenhagen, Start-up Village
• Minutes away from to the city center, waterfront, great restaurants and the Metro