To support the rapid growth at Trustpilot, we’re looking for a talented and experienced Program Manager to join our agile Product Development organization in Copenhagen.

In this role, you will drive the end-to-end design, development, and delivery of key Product development initiatives within the department and across the company. Your job as Program Manager is to aid in planning for the Product teams, keeping releases, focusing on key milestones for teams within Trustpilot Product Development as well as liaising with other stakeholders including Product Marketing, Legal, Customer Success, Support and Sales. You will be part of a small team consisting of 3 program managers and a Head of Program Management, all based in Copenhagen. 

Key responsibilities 

Partner with Product Development (Product, Design & Engineering) to drive key cross-functional programs with executive-level visibility 

Maintain a holistic view of the product/s and any associated changes, updates, and projects related to them

Drive strategic initiatives, planning process and communication to assist Product teams with short term product planning and longer ranging roadmaps

Steer teams and stakeholders in the project in the same directions so everyone remains focused on the outcome

Keep all (relevant) stakeholders across the business aligned and informed of the status of the program/projects at any given time

Establish a clear communications infrastructure to inform people (inside and out of the Product Development department) on program/project progress

Identify risks and issues, report on them, with mitigation strategy, and know when to escalate to create a sense of urgency

Identify and help remove impediments within and between the teams that may delay delivery

Lead cross-functional programs, liaising with teams outside of Product including Marketing, Legal, Customer Success, Support, and Sales

Actively manage issues that impact the program, identifying owners and driving issues to resolution

Accountable for ensuring projects are delivered with minimal surprises along the way

Your Profile

BS / BA degree required 

Minimum 3 years + relevant experience in a Program/Project Management role or similar, (Product Marketing or Product Management) in a fast growing/fast paced technology company (SaaS advantageous)

Possess excellent communication skills and are fluent in English, both written and oral

Experience in managing the delivery of projects using an agile methodology

Strong foundational project management skills and toolkit

Proven ability to manage programs, large single projects and/or multiple concurrent smaller projects

Self-motivated with attention to detail, timelines, and status reporting

Proactive and don’t "wait for things to happen" mindset - play a strong role in making them happen

Structured, organised and works well in a dynamic environment

Personable and approachable with a positive attitude

Strong problem-solving abilities and able to create order out of chaos

Tend to look at things objectively and able to assert when necessary

Ability to see the big picture to identify dependencies and potential impacts, with an eye for detail

Great facilitation skills and able to build bridges between teams and people.

We Offer

Opportunities to learn and develop your career in a fast-paced company 

A chance to be a key part of an exciting international growth journey

Great colleagues and a supportive work culture that you can believe in

Great location in central Copenhagen

Application

To apply for this position, please submit a CV and cover letter in English telling us why you are perfect for this job.