At Hypefactors, we are working together designing and building the best software tools for PR-professionals across the globe. Our software is beautiful, data-intense and smart securing our clients the best insights to document their results. We're looking for a Customer Success Manager, who can commercialize our services on the Italian market.
You will be joining our newly established team and report directly to our Customer Success Director. In the beginning you will be responsible for building up our presence on the Italian market by contacting potential clients, so they join our free news community - later on you will help our customers succeed by maximizing the value of our services and secure retention. You're talking with Marketing, PR and Communication specialists, this means that knowledge and interest to the Communication Industry is an advantage.
Responsibilities:
- Contacting potential clients (calling cold and to leads)
- Product Demos & advisory
- Ensuring happy and satisfied clients
- Ad Hoc tasks.
- The response from the market is great and we're growing fast so with good performance the role will naturally evolve into new responsibilities.
About You:
You must have a great drive, be proactive, be enthusiastic and don’t mind to get your hands dirty - You're probably studying at a business school or an university. However, it's your personality that's important. Your interests include media, communications and new and smarter ways of doing things. Your native language is italian and you profficiancy in english is good. You must love to make contact, meet new people (also on the phone and on Skype), understand their needs, create valuable insights, to sell, and create that win-win atmosphere all around. We look for you who master these skills, and are a truly passionate person. Other keywords that we like are: positive, sympathetic and loyal
The sooner we hear from you the better. Send us your application and CV via "I'm interested" and fill out the neccessary information.
Contact our Customer Succes Director Steffen Ekelund, if you have questions at se@hypefactors.com
Perks and benefits
This job comes with several perks and benefits
Working at
Hypefactors
At Hypefactors, we work together designing and building the best software tools for media-savvy business professionals across the globe. Our software is exciting, beautiful, data-intense and smart. And our unique big data offering and advanced AI-based analyses create big business impact for our users.
Founded in Copenhagen, Denmark, we've formed a small-knitted international team of about 20 people representing over 10 nationalities across the globe. We are unified by the same drivers: passion, diversity and excellence.
