At Kisi, we’re creating modern keyless entry systems aimed to make door access digital, seamless and secure. Our simple dashboard and easy-to-use app save administrators and employees time, resulting in a more positive and secure work experience. Are you passionate about customer success and want to be part of a international tech startup? We are looking for a Technical Customer Support!

We are looking for a Technical Customer Support to be the main point of contact for Kisi’s existing accounts. Foster positive and long lasting relationships with our clients and help with account migrations as well as upcoming expansions. The ideal candidate has a proactive and energetic attitude and is not afraid to handle complex technical and analytical issues interfacing with IT. Join the Kisi Krew as a Technical Customer Support and work together with the Sales and Product team in a rewarding and demanding work environment!

Requirements

• 2+ years experience in a technical client services environment
• Proven success managing clients at a B2B company
• Technical project management skills preferred
• Outstanding interpersonal skills and a natural ability to build relationships
• Ability to learn technical concepts quickly and a general interest in tech
• Excellent written and communication skills

Why Kisi?

• We re-built door security from the ground up, and want you to share our passion for taking access control, a $65Bn industry, to the 21st century.
• We’re fun to work with, believers in mobile and IoT, and located in the US, Sweden, and some more places around the world!
• The product is ready for scale and it is a greenfield opportunity to disrupt a 20 year old facility driven market with an IT centered 10x better product.
• We have our annual Kisi Kamp with the whole team, as well as team lunches and events!