Internship - Customer Success Manager

Salary Competitive

Do you want to be part of an ambitious and scalable tech/SaaS startup with a global outset? Do you have an interest in sales and customer care?  We are currently looking for a talented Intern for a 3-month internship, that will assist us in reaching out to and following-up on a growing number of Danish B2B customers. Join a competitive and excellence driven team and participate in our very exciting growth journey.


Denmark, Copenhagen, Islands Brygge  

Internship - Customer Success Manager

Your Job Responsibilities  

As an intern, we expect you to work 16-18 hours a week for a 3 month period. Your work will provide numerous opportunities for growth and learning. You will be part of our sales team and contribute in engaging and onboarding new customers. Among others, you will:

  • Prepare customer meetings, setting up and adjusting our software for the meetings.
  • Participate in weekly B2B customer meetings and closing deals.
  • Onboard new customers, integrating customer employee data and adjusting our platform to the customer organization.
  • Support and following-up on customer inquiries.
  • Evaluate customer satisfaction and gather customer feedback.
  • Ensure that our customers are happy and satisfied.  

Qualifications  

The ideal candidate would be outgoing and service-minded, a people-person, persistant and attentive to details. You thrive working in a team and is energized by meeting new people. The candidate must fulfill the following requirements:

  • You are studying at a relevant business school or university. Preferably at 2nd year of a Bachelor’s Program.
  • Tech-savvy and with a good understanding and flair for software.
  • You are fluent in written and oral Danish and English.
  • Practical experience with B2B or B2C sales and/or customer care is an advantage.  

Perks & Benefits

You will work from our facilities at Founders House, a vibrant and dynamic co-working space for die-hard tech startups at Islands Brygge. The internship is unpaid.  

About Our Startup  

Our research-based software startup aims at accelerating people performance using Big Data and Artificial Intelligence.  Our cloud-based Livingroom Performance Platform combines HR-data with intelligent mobile employee surveys and enables teams to work smarter, healthier and outperform others. We are receiving increased publicity, and are just shortlisted as the Top 10 HR Tech Solution Providers in Europe 2018 by the HR Tech Outlook Magazine.  

Further Information  

For further information, please contact Roar V. Bovim, on roar@livingroomanalytics.dk or +45 50 260 460. Please submit your application and CV here.

Deadline  

Your application must be received no later than the 11th of October 2018. We will take candidates into the recruitment process continuously. When we have found the right candidate, the position will no longer be open for applications.  

Perks and benefits

This job comes with several perks and benefits

Working at
Livingroom Analytics

Livingroom Analytics aims at accelerating people performance drawing on research and in-depth data. In conversation with some of Denmark’s biggest companies, we have developed a cloud-based software platform that combines HR-data with intelligent employee surveys. Simple and employee-friendly, Livingroom covers more than 1700 engagement drivers – enabling business units to work smarter, healthier and outperform others. We are receiving increased publicity and was just shortlisted as the Top 10 Employee Engagement Solution Providers in Europe 2019 by the HR Tech Outlook Magazine.

Read more about Livingroom Analytics

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