Strategic Partnership Manager

Salary Competitive

SUPERB is building technology for some of the worlds best restaurants. We are currently present in 20 countries building a suite of restaurant products for ambitious restaurants who want to be data-driven and make sure that their operations are running frictionless! We build a culture and are looking for people with fire in their eyes who wants to change the world!


Start date: September / October 2018 


About SUPERB: 

SUPERB was born with the vision of using technology to reshape the way ambitious people work in hospitality. We have introduced the first Guest Experience Management platform (GXM) built for hospitality businesses striving to deliver experiences without compromise. By combining all tools a restaurant needs to run their operations, we are helping restaurants run a healthy and financially stable business. We do this because great experience is great business. 


The Role 

You will be responsible for developing and leading SUPERBs strategic channel partnership initiatives with organizations on the scale of small to large enterprise-level companies and other relevant actors within the hospitality ecosystem. The purpose of partnerships is to create a sustainable collaboration that can facilitate further growth of new SUPERB customers through for example product integrations with 3rd party applications, reseller programs, referral initiatives and much more. You will work closely with the executive team and various team leaders to identify and develop strong, mutually beneficial relationships with companies that have strategically compatible areas of expertise. You will be responsible for planning, executing, and maintaining a variety of large-scale business development initiatives.


Your Responsibilities

  • Identify potential partnerships which are strategically well-positioned to accelerate SUPERBs customer and revenue growth
  • Generating new partnerships opportunities through new business development and lead generation.
  • Collaborate with the executive team to build and maintain a pipeline of relationships with potential partners, taking responsibility for the relationship throughout all stages. 
  • Close partnership agreements while properly balancing company goals, speed, and economic potential.
  • Take primary responsibility for the execution and integration of new partnerships.
  • Track, report, evaluate and optimize the performance of partnerships, including identifying issues as they arise, assessing possible solutions, and executing those solutions.
  • Collaborate with designers, marketers, and other relevant team members to make exceptional partnership collateral.
  • Provide thought leadership, strategic insight, and clear communication (written and verbal) to team members on partnership initiatives.


The Ideal Candidate 

  • You are a great storyteller and communicator, able to convey complex ideas 
  • Strong negotiations skills  
  • 3-5 years of B2B sales and marketing experience, preferably in the SaaS marketing space
  • Tech-savvy and curious, you navigate easily among complex SaaS solutions
  • Experience managing technology integrations and product-related partnerships, or servicing clients on complex b2b technologies.
  • Start-up style mentality (you enjoy building the car while you’re driving it), entrepreneurial experience a plus
  • We value international profiles and expect you to be fluent in English
  • BA/BS degree or relevant industry experience.
  • Must have experience managing relationships with partners, clients, or vendors


Benefits 

  • An open environment where everyone is involved in all aspects of the product
  • Working for a company with a larger-than-profit purpose
  • Working with passionate people every day 
  • Part of an exciting journey of reshaping the way restaurants work
  • Catered lunch at the office
  • Free coffee and snacks at the office
  • Part of vibrant startup culture

Perks and benefits

This job comes with several perks and benefits

Working at
Superb

Superb is introducing Guest Experience Management: A new way of managing and building guest relationships based on data. Today restaurants must provide every guest with personal experience. But, the use of multiple systems that don’t speak together makes it impossible for restaurants to access the insights they need to identify regulars, manage guest relationships and make guests come back. Superb is the world’s #1 Guest Experience Management platform with all the tools to run a restaurant, while automatically collecting guest data to provide personal experiences, build guest relationships, maximise revenue and increase retention. Superb is empowering a worldwide community of leading restaurants in 100+ cities. #experiencematters.

Read more about Superb

company gallery image