Custom Service & Support

Salary Competitive

Karma is leading the fight against food waste with an app that connects restaurants, cafes and grocery stores with users eager to purchase unsold food at a lower price. Great food shouldn’t be wasted!


We're looking for someone who will thrive in supplying the best Customer Support! Is that you? 

You'll be responsible for managing Karmas customer support towards private users and restaurants in Sweden and UK. You’ll be the first one in contact with Karmas users and in helping them solving any kind of problems or support questions. 

Customer care is crucial to our company and is a big responsibility! Service minded should be your middle name and you are always aiming to improve everything, your job, the customer experience and yourself!. 

If you're an A-player with customer support passion and an ambition to create great things - you will thrive at Karma and you should definitely apply to this role!  Skills we're looking for in you

Details

  • Full-time. 
  • Will require some weekend and evening work. 
  • Salary is negotiation based.
  • Fluent in Swedish and English. 

Perks and benefits

This job comes with several perks and benefits

Working at
Karma

Karma is leading the fight against food waste with an app that connects restaurants, cafés and grocery stores with users eager to purchase unsold food at a lower price. The platform creates a new way for retailers to minimise their food waste and reach new customers, while users eat well and save money—it’s a win-win! Karma is rapidly expanding and we're always looking for new talent to join our team. Every year, 1/3 of all food produced is thrown away, resulting in 1.3 billion tonnes of waste worldwide.The idea is simple; Karma is an app that connects restaurants, cafés and grocery stores with users eager to purchase unsold food at a lower price. Our vision is to become the resource-optimisation platform (♻️) for the food industry and to lead the way the way towards a more sustainable society (🌎).We want to hire someone with fire (🔥) and initiative. It’s not essential that you are an expert, as long as you are the right fit for our team: Learning is easy for someone with motivation and curiosity. (🌟) Expect a lot of whooping and clapping because we believe in celebrating as often as possible! 

You are humble (😌) and empathetic. Despite our different skill sets and backgrounds, we always listen (👂) to one another and grow together. There’s no room for big egos at Karma! We foster an open office culture in any way possible—currently only limited by our wallet and imagination! 

You are a doer (💪) and can maintain forward momentum because the route between idea and execution is very short at Karma. Your drive is complimented by positivity (😃); you see solutions instead of problems. If we provide the why, how, and when for a project, we want you to feel the authority to make decisions and take responsibility! Ultimately, it’s about having fun (🎉). We are working hard to build a product that the whole world desperately needs, and it’s incredibly rewarding.

Read more about Karma

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