Aquabyte is hiring a part-time employee to provide customer service and technical maintenance assistance for our early pilot partners and customers in the Bergen region. The Customer Operations Associate will help to manage our relationship with early pilot customers, provide on-call assistance for technical matters and otherwise serve as a point-contact for Aquabyte in the region.

Ideal candidates are passionate about aquaculture, technology and entrepreneurship. This job has the potential to develop into a full-time position.

Job Responsibilities

• Serve as the primary on-site customer service representative for smolt and fish farms
• Help to install new equipment and service broken equipment
• Respond to on-site service and maintenance requests
• Report on customer feedback to help inform product development
• Help with other company projects as needed 

Job Requirements

• You live in Bergen area
• Have access to a car / transportation to the facilities
• Have technically experience, ideally related to aquaculture
• And a desire to provide exceptional customer service
• You are charismatic, with excellent people skills
• Have a flexible schedule and can go to the farm within a few hours notice
• Are professionally fluent in English and Norwegian  

Bonus if you have experience with: 

• Servicing aquaculture equipment
• Working on a fish farm
• Technical customer service
• Working with startups
• Have experience working and reporting remotely 

Aquabyte is a venture-backed Silicon Valley startup from San Francisco that uses computer vision and machine learning algorithms to optimize fish farms. We are invested in and advised by NEA and Princeton University.

Please reach out to us directly with your resume at: jobs@aquabyte.ai  

Aquabyte 

http://www.aquabyte.ai/