The Role

Community is the backbone of Nimber and the most important element to our success. We are looking for a proactive and creative person with exceptional communication skills to take the lead on our ever-growing community.

The Community Manager will be an integral part of our agile and creative product team, working in a tech start-up environment, alongside the CEO and the product team. You will be the voice of Nimber, providing support for the community and taking the lead in social media, newsletters and the blog. If you love problem-solving, get a buzz out of helping people, know what grabs people's attention and always strive for improvement, then this position is for you!

Key responsibilities:

• Support Sender and Bringer needs on a timely basis

• Proactively engage the community via emails and social media outlets
• Work hand in hand with the product team to identify and prioritise areas for improvement in product user experience

Skills and Technical knowledge:

• Great communication skills, oral and written

• Highly organised with attention to detail
• Prior knowledge of user support
• Excellent command of Norwegian and English languages
• Familiarity with HTML, Mailchimp and Intercom, Trello

Not required but considered as a plus:

• Basic knowledge of scrum methodology
• Project management skills, for managing and reporting user feedback
• Basic knowledge of Facebook ads

Location:

• Oslo, Norway (preferable)
• London, UK
• Athens, Greece

Benefits:

• Competitive full time salary

• Working with an agile and talented team

• Stock options program

• Flexible office hours and remote working policy

• Being part of an environmental friendly company which transforms the world of deliveries