As a Volt Team Leader at Roskilde Festival you’ll be part of a team of spirited young, bright-minded festival-lovers with one common goal: To keep people powered and connected.

Our mission is to empower people to connect with the ones they care about by providing access to power whenever and wherever it is needed. We want everyone to enjoy the freedom of never running out of power nor leaving their phone behind when charging.

Supervising, guiding and motivating

As a Volt Team Leader you lead the way to ensure we’re delivering outstanding customer service at Roskilde Festival. Happiness is contagious, so we want you to ensure the volunteer sales staff, and our customers, stay happy. You’ll delegate their workload, and you monitor the sales and operations to make sure it’s done correctly.

Working on festivals usually means a mass of bubbly happy people, unique memorable moments with friends, music everywhere, vulnerability, excitement, extreme emotions and extreme weather (good or bad). That is why we love festivals, and we’re sure you do too. If you’ve never been to a festival before, don’t worry, we’re sure you’ll learn to love it in a jiffy.

Your responsibilities as Team Leader

• Coaching, motivating and managing volunteer sales staff
• Improving sales of our charging service onsite
• Daily operations in your Volt stall, including safety procedures
• Simple accounting, balancing cashiers, stock control
• Reporting customer feedback and sales data to the managerial team.

The perks

• You are most likely going to make a bunch of new friends
• You’ll get invaluable learnings in event operations and people management
• We’re giving you food allowances to pay for all the delicious festival food

The challenges

• The volunteers won’t always be feeling happy and motivated, so it’s your job to think of ways to inspire them before it starts affecting customer service. Sounds easier than it is
• Festival-goers can unfortunately go from happy Volt-fans to drunken grumble heads. Get ready to have your patience and communication skills tested to the limit
• Concerts, little sleep, exposure to sun or rain, party people. Festival life is extreme, and you’ll have to cope with it, self-manage and accurately employ your energy.

Practicalities

• Roskilde Festival is a 9 day long festival where you’ll get one day off during the festival to recharge your own batteries.
• You’ll be accredited to the festival and the option to camp in the crew campsites (that means nice camping!)
• Salary for working at Roskilde Festival: 2000 DKK plus holiday provision, plus food allowances.

Apply now

Sound like the job for you?

Fill out the application form here.

For more information

Cecilia Nielsen

HR Manager

cecilia.nielsen@getvolt.dk