The position

As the Customer Happiness Student Assistant, you will be in direct contact with our customers by answering their questions and helping them out with any problems they encounter. You should have strong written communication skills in both English and Danish, and always aim to exceed expectations.

The perks

• You will become part of a young, international and talented team

• You will be working closely with our marketing and IT departments and contribute to the decision making process by providing valuable insights from your work with our customers

• You will be given a great amount of responsibility from day one and the opportunity to test out and realise your own ideas in a fast-evolving business

• We have a flat organisational structure and work in self-forming teams in our creative little office in Copenhagen

• Personal and professional development. The position includes a monthly meeting with our coach

• You will take part in a social workplace that balances hard work with joyous times at our epic Friday bars.

You…

• Are studying communications, marketing, sales or similar

• Can navigate most online software and digital platforms with ease and are able to figure things out intuitively

• Are an excellent communicator and creative thinker with an ability to use both data and intuition to form decisions

• Speak and write Danish and English proficiently. German is a plus

• Have a structured approach to work and attention to detail

• Bonus experience and skills include Adobe Creative Suite, demand generation, inbound marketing, and blogging.

Practicalities

• You will be working from Volt HQ in Copenhagen

• Working hours approx. 5-10 hours a week, with potential to work more during the summer (festival season). We will agree on a time schedule that fits your studies. You will also be able to work from home from time to time

• We are looking for long-term employment for at least 10 months.